Who we help
Travel is not one market. A TMC, a tour operator, an online platform and a hotel group share a customer and almost nothing else operationally — so we treat them as separate practices rather than one travel category.
Sectors
The technology overlaps. What differs is where the cost concentrates and which decisions have to stay with a person.
01
TMCs run on process discipline and thin margins. A servicing step that takes ninety seconds too long is an operating cost, not an inconvenience — and it repeats every working day of the year.
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02
DMCs and tour operators build bespoke product for every enquiry. That is the commercial advantage and the operational constraint, because almost none of the knowledge involved is written down anywhere a system can use.
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03
For an OTA or a travel technology company, engineering velocity is commercial velocity. The constraint is rarely ideas — it is how quickly and how safely the platform can absorb a change.
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04
Most properties do not need another system. They need the ones already in place to stop requiring a person to carry information between them — which is cheaper to fix than almost anything else on the list.
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Beyond travel
A modernisation programme, an integration surface or a governed AI workflow behaves much the same whether the records describe itineraries, claims, shipments or customers. The engineering transfers.
What does not transfer is domain knowledge, and we do not claim it. Outside travel we lead with engineering capability, ask harder questions during discovery to compensate, and scope accordingly. Clients who need deep sector expertise in a regulated industry are better served by a specialist in that industry, and we will say so.
How we work together
Start with a conversation. Commit to scoped work only when a deeper review or a build is genuinely the right next step — and only once the scope is written down.
Start here — free call
01
Free30 minutes
One workflow, discussed with a solutions architect. What it costs you today, what is technically in the way, and whether anything further is warranted.
02
USD 5,0004 weeks
A scoped review when the picture is genuinely unclear — several systems, an unproven integration, or a decision nobody can size yet.
03
From USD 25,000Scoped per engagement
An agreed priority turned into working software, connected systems or a governed AI workflow, delivered in stages you can release and review.
Larger platform programmes start at USD 75,000. All figures are in USD and are starting points rather than quotes — scope, integration surface and the number of systems involved move the number. Commercial terms are always confirmed in writing before work begins.
Keep exploring
Start with a conversation
Bring us the process that is slowing you down, the system that will not connect, or the platform that needs to evolve. We will tell you what we would do about it — and whether you need us at all.
Free · 30 minutes with a solutions architect · No obligation to commission an audit · sales@appnox.ai
